Privacy Policy
Effective Date: 2/27/2025
Quantum Fire Protection Systems ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide to Us
- Personal information, such as your name, email address, phone number, and mailing address, when you fill out forms or communicate with us.
- Payment details when you purchase our Services.
1.2 Information We Collect Automatically
- Log data, including your IP address, browser type, operating system, and access times.
- Usage data about your interactions with our Services, such as pages viewed and features used.
- Cookies and similar tracking technologies to enhance your experience.
1.3 Information from Third Parties
- Data from third-party services you use to interact with our Services, such as payment processors or authentication providers.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Services.
- Process your transactions and send related information.
- Respond to your inquiries and provide customer support.
- Send administrative and promotional communications.
- Comply with legal obligations and protect against fraudulent activities.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who perform functions on our behalf, such as payment processing or hosting.
- When required by law, regulation, or legal process.
- To protect our rights, property, or safety, or that of others.
- With your consent or at your direction.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you.
- Rectification: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal requirements.
- Opt-Out: Opt-out of receiving promotional communications by following the unsubscribe link in emails.
To exercise these rights, contact us at quantum@qfps.net or 559-825-7000.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
8. Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically.
10. Contact Us
Quantum Fire Protection Systems
5533 W. San Madele Ave Ste. 108, Fresno, California
Email: quantum@qfps.net
Phone: 559-825-7000